Compliance & Verification

This Compliance & Verification Policy (“Policy”) governs the procedures and obligations related to identity verification, compliance with applicable laws, and the prevention of fraud and misuse of services at MakeTradingWork, operated by TradeTech Group Limited (“we,” “our,” “us”).

By subscribing to or using our Services, you agree to comply with this Policy as part of the overall Terms & Conditions.

1. PURPOSE
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The purpose of this Policy is to:

Verify the identity and eligibility of users accessing our Services.

Comply with applicable laws and regulations, including anti-money laundering (AML), counter-terrorism financing (CTF), and consumer protection laws.

Protect our community and Services from fraud, abuse, and unauthorized use.

Maintain the integrity, security, and lawful operation of MakeTradingWork.

2. IDENTITY VERIFICATION
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2.1 Verification Requirements
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Users must provide accurate, current, and complete personal information during registration and subscription, including but not limited to full legal name, date of birth, residential address, contact details, and payment information.

We may require submission of government-issued identification documents (e.g., passport, driver’s license, national ID) or other documentation to verify identity and address.

Verification documents must be valid, legible, and match the personal information submitted in your MakeTradingWork account.

2.2 Verification Process
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Verification will be conducted using third-party compliance and identity verification services or internal review.

Users may be requested to complete additional verification steps at any time, including providing supplementary documents or information.

Failure or refusal to complete verification requirements may result in suspension, restriction, or termination of access to our Services.

3. COMPLIANCE WITH APPLICABLE LAWS
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Users agree to comply with all relevant laws, regulations, and legal requirements in their jurisdiction relating to use of MakeTradingWork services.

This includes but is not limited to:

Anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

Data protection and privacy laws (e.g., GDPR for European users).

Financial regulations prohibiting unauthorized financial advice or trading activity.

Consumer protection laws.

4. PAYMENT AND ACCOUNT VERIFICATION
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Payments must be made using valid payment methods registered in the user’s name.

Any discrepancy between account information and payment details may trigger additional verification or suspension.

We strictly prohibit the use of payment methods not belonging to the account holder.

We reserve the right to cancel transactions or suspend accounts involved in payment fraud or chargeback abuse.

5. MONITORING AND REPORTING
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We continuously monitor accounts and transactions for suspicious or unusual activity.

Users are required to immediately report any unauthorized access, suspected fraud, or security breaches related to their account.

We reserve the right to investigate suspected violations and cooperate with law enforcement or regulatory authorities as required.

6. CONSEQUENCES OF NON-COMPLIANCE
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Failure to comply with this Policy or provide requested verification information may result in:

Temporary suspension of account access.

Permanent termination of the subscription and account.

Forfeiture of any prepaid fees without refund.

Legal action or reporting to relevant authorities, if warranted.

7. DATA PROTECTION AND PRIVACY
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All personal information collected for verification purposes will be handled in accordance with our Privacy Policy.

Data will be stored securely and used solely for compliance, verification, and fraud prevention.

We commit to protecting your data and respecting your privacy rights under applicable data protection laws.

8. UPDATES TO THIS POLICY
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We reserve the right to modify this Compliance & Verification Policy at any time to comply with changes in laws, regulations, or business needs.

Updates will be posted on our website, and users will be notified as appropriate.

Continued use of our Services after changes constitutes acceptance of the updated Policy.

9. CONTACT INFORMATION
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For questions or assistance regarding compliance and verification, please contact:

MakeTradingWork Compliance Team
Email: support@maketradingwork.com
Or visit our Help Centre