Last updated: 20/01/2026

This Compliance & Verification Policy (“Policy”) governs the procedures and obligations related to identity verification, compliance with applicable laws, and the prevention of fraud and misuse of services at MakeTradingWork, operated by TradeTech Group Limited (“we,” “our,” “us”). By subscribing to or using our Services, you agree to comply with this Policy as part of the overall Terms & Conditions.

1. Purpose

The purpose of this Policy is to:

• Verify the identity and eligibility of users accessing our Services
• Comply with applicable laws and regulations, including anti-money laundering (AML), counter-terrorism financing (CTF), and consumer protection laws
• Protect our community and Services from fraud, abuse, and unauthorised use
• Maintain the integrity, security, and lawful operation of MakeTradingWork

2. Identity Verification

To access the Services, users must provide accurate, current, and complete personal information during registration and subscription. This may include, but is not limited to:

• Full legal name
• Date of birth
• Residential address
• Contact details
• Payment information

We may require submission of government-issued identification documents (such as a passport, driver’s license, or national ID) or other documentation to verify identity and address. Verification documents must be valid, legible, and consistent with the information in your MakeTradingWork account.

Verification may be conducted using third-party compliance and identity verification providers, or via internal review. We may request additional information or documentation at any time.

Failure or refusal to complete verification requirements may result in suspension, restriction, or termination of access to our Services.

3. Compliance with Applicable Laws

Users agree to comply with all relevant laws, regulations, and legal requirements in their jurisdiction relating to the use of MakeTradingWork Services. This includes, but is not limited to:

• Anti-money laundering (AML) and counter-terrorism financing (CTF) regulations
• Data protection and privacy laws (e.g., UK GDPR, EU GDPR where applicable)
• Financial regulations prohibiting unauthorised financial advice or trading activity
• Consumer protection laws

4. Payment and Account Verification

Payments must be made using valid payment methods registered in the user’s name. Any discrepancy between account information and payment details may trigger additional verification or account restriction.

Use of payment methods not belonging to the account holder is strictly prohibited. We reserve the right to cancel transactions or suspend accounts involved in payment fraud, chargeback abuse, or suspected financial crime.

5. Monitoring and Reporting

We continuously monitor accounts and transactions for suspicious or unusual activity. Users must immediately report any unauthorised access, suspected fraud, or security breaches related to their account.

We reserve the right to investigate suspected violations and to cooperate with law enforcement or regulatory authorities as required by law.

6. Consequences of Non-Compliance

Failure to comply with this Policy or to provide requested verification information may result in:

• Temporary suspension of account access
• Permanent termination of the subscription and account
• Forfeiture of any prepaid fees without refund
• Reporting to relevant authorities, and legal action where warranted

7. Data Protection and Privacy

All personal information collected for verification purposes will be handled in accordance with our Privacy Policy. Data will be stored securely and used solely for compliance, verification, and fraud prevention purposes.

We are committed to protecting your data and respecting your privacy rights under applicable data protection laws.

8. Updates to this Policy

We reserve the right to modify this Policy at any time to comply with changes in laws, regulations, or business needs. Updates will be posted on our website, and users will be notified as appropriate. Continued use of our Services after changes constitutes acceptance of the updated Policy.

9. Contact Information

For questions or assistance regarding compliance and verification, please contact the MakeTradingWork Compliance Team at contact@maketradingwork.com
or via our Help Centre.