Help Centre

Instant Help
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How can we help?

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Getting Started

Questions about how to join, program overview, and initial setup.

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Account Support

Help with login issues, subscription management, and billing.

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The5ers Support

Information about The5ers and how to request the credit included in your membership.

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TheTradersNotebook Support

Assistance with TheTradersNotebook access and technical support.

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Affiliate Support

Queries related to our affiliate program.

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Report an Issue

Notify the relevant department if you're having an issue with one of our services.

FAQs

What is MakeTradingWork?

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MakeTradingWork is a coaching-led trading development platform designed to help traders build consistency and profitability through personalised coaching, live market support, and structured feedback.

How do I get started?

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Simply choose the membership that aligns with the current stage you are at in your trading journey. If you're unsure, you can book a Free Consultation with our trader coaching team to learn more about how we will be able to support you.

What markets do you cover?

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Our coaching team specialises in a wide range of assets across the financial markets, including Forex, Futures, and Crypto markets, along with expertise in macroeconomic trading.

Is there a minimum age requirement?

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Yes, you must be over 18 years old to become a MakeTradingWork member or use any third-party services provided on this website.

How do I contact support?

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You can reach our support team via email at support@maketradingwork.com or by phone on 0333 050 6193. Additionally, our Scalper AI chat support is available 24/7.

Contact Methods

Email Support

support@maketradingwork.com

Email support is available Mon-Fri 9am-5pm but our response time may be up to 3 business days subject to the complexity of your enquiry. Please do not send multiple emails for the same enquiry.

Email
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Support Ticket

Recommended for the fastest response from our trader support team. Replies may take up to 3 business days depending on the complexity of your enquiry.



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Phone Support

0333 050 6193

Phone support is available Mon-Fri 9am-5pm. However this is in high demand at the moment, so we recommend using alternative contact methods for the most efficient response time.

Call
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Support Ticket

Our trader support team is available Mon-Fri 9am-5pm. We aim to get back to you between 1-3 business days. Please do not submit multiple requests for the same enquiry as it will slow down our response time.

Thank you! Your support ticket has been received by our trader support team. We will send replies to your email within 1-3 business days. We appreciate your patience. Please do not submit multiple requests for the same enquiry as it will slow down our response time. For additional support, please read the articles available on the Help Centre page.
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